Privacy policy

This page explains how BYTESTACK S.L., operating the Kanalio website and brand, processes personal data collected through this website, contact forms, communications, and consent tools.

How we handle personal data

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RGPD / GDPR information

Who is responsible for processing personal data?

The data controller is BYTESTACK S.L. (NIF B26878843), a Spanish limited liability company registered with the Commercial Registry of Barcelona. BYTESTACK S.L. operates the Kanalio website and brand. Commercial activity: software development, computer application consulting, and software supply. CNAE 2009: 6201 - computer programming activities. SIC: 7372 - computer programming and software. DUNS number: 3739... as provided by the company. Contact: hello@kanalio.com. The registered office should be completed with the full corporate address before publication if it is not already available elsewhere on the site.

What personal data do we process?

We process identification and contact data, such as name, professional email, phone number, company website, message content, language, country when provided, consent records, and technical usage data generated when visitors browse the website or interact with forms and cookie controls.

For what purposes do we use the data?

We use personal data to respond to contact requests, qualify demo or commercial enquiries, manage communications, maintain website security, measure website performance, improve content and product positioning, comply with legal obligations, and, where consent has been given, send marketing communications about Kanalio.

What is the legal basis for processing?

The legal bases are: consent for optional marketing communications and non-essential cookies; pre-contractual steps or legitimate interest for responding to requests made through forms; legitimate interest for website security, fraud prevention, and basic analytics where applicable; and legal obligation where record keeping or regulatory compliance is required.

Who can receive the data?

We may share data with service providers that help us operate the website, forms, analytics, hosting, email, CRM, and communication tools. These providers act under appropriate contractual safeguards. Data is not sold. Where a provider involves international transfers, we rely on adequate safeguards such as adequacy decisions, standard contractual clauses, or equivalent mechanisms required by the GDPR.

How long do we keep the data?

Contact and enquiry data is kept for the time needed to manage the request and subsequent commercial relationship. Marketing consent records are kept until consent is withdrawn or becomes obsolete. Technical and cookie-related data follows the retention periods described in the cookies policy. Legal records may be kept for the limitation periods required by applicable law.

What rights do users have?

You may request access, rectification, erasure, objection, restriction of processing, portability, and withdrawal of consent by emailing hello@kanalio.com. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) through www.aepd.es if you consider that your rights have not been respected.

How do we protect the data?

We apply technical and organisational measures intended to protect personal data against unauthorised access, loss, misuse, or alteration. No internet service can guarantee absolute security, but we review our controls as the website and service evolve.

When was this policy updated?

This policy may be updated when the website, processing activities, providers, or legal requirements change. The current company file was updated on 25/03/2026 according to the information provided by BYTESTACK S.L.

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